Privacy Policy for Homeschool Resource Finder

Last Updated: May 2025

Homeschool Resource Finder ("we," "us," or "our") is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website The Homeschool Sweet Spot (the "Website").

1. What Personal Information Do We Collect?

We may collect the following types of personal information from you:

  • Information You Provide Directly:
    • Account Information: If you register an account (for vendors or parents), we may collect your name, email address, phone number, business name, ABN (for vendors), and password.
    • Profile Information: Information you choose to add to your profile, such as your business description, website URL, images, and contact details, (for vendors). Preferences or interests for all profiles.
    • Communication Data: Records of your correspondence with us, including emails and contact form submissions.
    • Reviews and Feedback: Information you provide when submitting reviews or feedback on resources.
    • Payment Information: If you make payments for vendor listings, we will collect necessary payment details (though this is typically processed through secure third-party payment processors, and we may not directly store your full credit card details).
    • Information Provided in Workshops or Information Sessions: If you participate in live sessions, we may collect your name and any information you share during the session.
  • Information We Collect Automatically:
    • Log Data: Your IP address, browser type, operating system, referring website, pages you visit on our Website, and the dates/times of your visits.
    • Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behaviour on our Website. You can control cookies through your browser settings.

Device Information: Information about the device you use to access our Website, including device model and operating system.

2. How Do We Collect Your Personal Information?

We collect your personal information in the following ways:

  • Directly from you: When you register an account, create a profile, submit a listing, contact us, provide feedback, or participate in workshops.
  • Automatically: Through your use of our Website, via cookies and log data.
  • From third-party service providers: Such as payment processors or analytics providers.

3. Why Do We Collect and Use Your Personal Information?

We collect and use your personal information for the following purposes:

  • To provide and operate the Website and its features: Including managing user accounts, displaying vendor listings, and facilitating communication.
  • To process payments: For vendor listing fees.
  • To communicate with you: Responding to inquiries, providing support, and sending important updates about the Website.
  • To personalise your experience: Tailoring content and recommendations based on your interests (if applicable in the future).
  • To improve our Website and services: Analysing usage data to understand how users interact with our Website and identify areas for improvement.
  • For marketing and promotional purposes: With your consent (where required by law), we may send you information about new features, promotions, or relevant resources. Vendors may receive information about partnership and other promotional opportunities.
  • To ensure the security and integrity of our Website: Detecting and preventing fraudulent activities or misuse.
  • To comply with our legal obligations.

4. How Do We Disclose Your Personal Information?

We may disclose your personal information to the following third parties:

  • Vendors: Information you provide in your vendor listing will be publicly visible to users of the Website.
  • Service providers: Third-party providers who assist us with website hosting, payment processing, analytics, email marketing, and other services. These providers are contractually obligated to protect your personal information.
  • Our professional advisors: Such as lawyers and accountants.
  • Law enforcement agencies or government bodies: If required by law or legal process.
  • With your consent: We may disclose your information to other third parties if you have given us your explicit consent to do so.
  • In the event of a business transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Cross-Border Disclosure of Personal Information:

Your personal information may be transferred to and processed in countries outside of Australia where our service providers are located. We will take reasonable steps to ensure that any overseas recipient of your personal information handles it in accordance with the Australian Privacy Principles or a comparable privacy framework.

6. Security of Your Personal Information:

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps may include:

  • Using secure server environments.
  • Implementing encryption technologies (e.g., SSL).
  • Restricting access to personal information to authorised personnel only.
  • Regularly reviewing and updating our security measures.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices:

You have certain rights regarding your personal information under the Australian Privacy Principles, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the instructions in the email.
  • Make a complaint: If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us (see contact details below) or with the Office of the Australian Information Commissioner (OAIC).

8. How to Access or Correct Your Personal Information or Make a Complaint:

If you would like to access or correct your personal information, or if you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

hello@homeschoolresourcefinder.com

We will respond to your request or complaint within a reasonable timeframe. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner (OAIC) GPO Box 5218 Sydney NSW 2001 Website: https://www.oaic.gov.au/ Phone: 1300 363 992

9. Changes to Our Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

By using our Website, you signify your acceptance of this Privacy Policy.